Privacy Policy

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 1. Introduction
BNE Performance ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

2. Information We Collect
We may collect the following types of personal information:

• Name
• Contact details (email, phone number, address)
• Health and fitness information
• Payment information
• Feedback and preferences regarding our services

3. How We Use Your Information
We use your personal information for the following purposes:

• To provide and manage our cycle coaching services
• To communicate with you about your coaching sessions
• To process payments and manage accounts
• To conduct performance assessments and provide tailored training plans
• To improve our services and customer experience
• To comply with legal obligations and regulatory requirements

4. Disclosure of Information
We do not sell or rent your personal information to third parties. We may disclose your information in the following circumstances:

• To service providers who assist us in delivering our services (e.g., payment processors, IT support)
• If required by law or in response to legal requests
• To protect our rights or the rights of others

5. Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, or loss. We implement security measures, including data encryption and secure storage practices.

6. Retention of Information
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections if you believe the information is inaccurate or incomplete. To make a request, please contact us using the information below.

8. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience. You can manage your cookie preferences through your browser settings.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and your continued use of our services after such changes indicates your acceptance of the updated policy.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

BNE Performance
ian.melvin@bneperformance.com.au